Frequently asked questions

Browse or search for what you need, choose a pack size, add it to your basket, then go to checkout. You can order as a guest or sign in to keep your order history.

No — you can check out as a guest. An account lets you track orders and reorder faster. Create one here.

You can cancel from your order history while it is still awaiting payment or paid. Once we start preparing it, contact us and we will help.

Nationwide across the Republic of Ireland by courier. See delivery & collection for details.

Delivery is calculated at checkout from the order weight, and is free over the threshold shown in your basket. Click & collect at our pickup points is always free.

Open your orders to see the current status, or ask the on-site assistant “where is my order?” once you are signed in.

Card through our secure checkout, and bank transfer or cash where offered. We never ask for card details over chat or email.

Yes. Every price on the site already includes Irish VAT at the applicable rate — there is nothing added at the end.

Unopened, non-perishable items within the cancellation window. Perishable and opened food cannot be returned for hygiene reasons. Full detail on the returns page.

Refunds go back to your original payment method once the return is received and checked.

Use forgot password and we will email you a reset link.

Yes — the assistant at the bottom-right of any page answers product, delivery and order questions instantly, or email support@ebazar.ie.